101ph22 Privacy
Policy

Welcome to the 101ph22 Privacy Policy. 101ph22 ("we," "us," "our," or the "Company") operates the online gaming platform accessible at 101ph22.net (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access or use our Platform.

This Privacy Policy describes how 101ph22 collects, uses, stores, shares, and protects your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account, accessing, or using the 101ph22 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform immediately.

101ph22 collects personal information that is necessary to provide our gaming services, verify your identity, process transactions, and comply with our legal obligations. The categories of information we collect include:

2.1 Information You Provide Directly

• Registration Data: Full name, date of birth, email address, mobile number, and residential address (including city, province, and postal code within the Philippines).
• Identity Verification Documents: Government-issued photo ID (e.g., Philippine passport, driver's license, UMID, SSS ID, or postal ID), proof of address, and proof of payment method ownership.
• Financial Information: Payment method details such as GCash account number, PayMaya account, BPI, BDO, or Metrobank account information used for deposits and withdrawals. We do not store full card numbers or banking credentials.
• Communications: Messages, emails, or chat transcripts you send to our customer support team.
• Responsible Gaming Information: Self-exclusion requests, deposit limits, and other responsible gaming preferences you set on your account.

2.2 Information Collected Automatically

• Device Information: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage Data: Pages visited, games played, session duration, betting history, login timestamps, and navigation patterns on the Platform.
• Location Data: General geographic location derived from your IP address to verify that you are accessing the Platform from within the Philippines.
• Cookies and Tracking Technologies: Session cookies, persistent cookies, and similar technologies as described in Section 6 of this Policy.

2.3 Information from Third Parties

• Payment Processors: Transaction confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank to verify deposits and withdrawals.
• Identity Verification Services: Data from third-party KYC (Know Your Customer) providers used to verify your identity and age.
• Fraud Prevention Services: Risk signals and fraud indicators from third-party security providers to protect the Platform and its users.

101ph22 uses your personal information for the following purposes:

3.1 Service Delivery

• Creating and managing your 101ph22 account.
• Processing deposits and withdrawals through GCash, PayMaya, BPI, BDO, and Metrobank.
• Providing access to casino games, slots, bingo, and other gaming services on the Platform.
• Delivering customer support and responding to your inquiries.
• Sending transactional communications such as deposit confirmations, withdrawal notifications, and account alerts.

3.2 Legal and Regulatory Compliance

• Verifying your identity and age (21+ requirement) in compliance with Philippine gaming regulations.
• Complying with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations.
• Reporting to PAGCOR and other regulatory authorities as required by law.
• Maintaining records as required by Philippine law and gaming regulations.

3.3 Security and Fraud Prevention

• Detecting, investigating, and preventing fraudulent activity, cheating, and bonus abuse.
• Monitoring gameplay for suspicious patterns and ensuring fair play.
• Protecting the security and integrity of the Platform and its users.

3.4 Platform Improvement

• Analyzing usage patterns to improve the Platform's features, performance, and user experience.
• Conducting internal research and analytics to understand player behavior and preferences.
• Testing new features and services before rolling them out to all users.

3.5 Marketing and Promotions

• Sending promotional offers, bonus notifications, and news about 101ph22 — but only if you have opted in to receive such communications.
• Personalizing your experience on the Platform based on your gaming history and preferences.

Under the Data Privacy Act of 2012, 101ph22 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 101ph22 — specifically, to provide you with access to our gaming services, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with our legal obligations under Philippine law, including gaming regulations, AML/CTF requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, and improving our Platform — provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

101ph22 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following circumstances:

5.1 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the Platform, including:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank to process your deposits and withdrawals.
• Identity Verification Providers: KYC service providers to verify your identity and age.
• Cloud and Hosting Providers: Secure cloud infrastructure providers that host the Platform and store data.
• Customer Support Tools: Platforms used to manage and respond to customer support inquiries.
• Fraud Prevention Services: Third-party security providers that help us detect and prevent fraudulent activity.

All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Legal and Regulatory Authorities

We may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies (including PAGCOR and the National Privacy Commission) when required by law, court order, or regulatory requirement.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

101ph22 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device when you visit a website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and game preferences, to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the Platform by collecting anonymized usage data. This information is used to improve the Platform's performance and features.
• Marketing Cookies: Used to deliver relevant promotional content based on your interests. These are only activated with your consent.

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies may affect the functionality of the Platform and prevent you from accessing certain features.

For more information on how to manage cookies in your browser, please refer to your browser's help documentation.

101ph22 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

The following retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by Philippine gaming regulations and AML laws.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in compliance with financial record-keeping requirements.
• Identity Verification Documents: Retained for a minimum of 5 years after account closure or the completion of the last transaction.
• Customer Support Communications: Retained for 2 years from the date of the last communication.
• Marketing Preferences: Retained until you withdraw your consent or close your account.
• Usage and Analytics Data: Retained in anonymized or aggregated form for up to 3 years for analytical purposes.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.

101ph22 takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

8.1 Technical Measures

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS encryption.
• Data Encryption at Rest: Sensitive personal data stored on our servers is encrypted using industry-standard encryption algorithms.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems that monitor for suspicious activity 24/7.
• Access Controls: Access to personal data is restricted to authorized personnel only, on a strict need-to-know basis.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities.

8.2 Organizational Measures

• All employees and contractors with access to personal data are required to sign confidentiality agreements.
• We provide regular data privacy and security training to all staff.
• We have a designated Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012.
• We maintain a data breach response plan and will notify affected users and the National Privacy Commission within 72 hours of discovering a breach, as required by law.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 101ph22:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right to Access: You have the right to request a copy of the personal data we hold about you, including information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

101ph22 is an online gaming platform intended exclusively for adults. In the Philippines, the minimum legal age for casino-style gambling is 21 years old. We do not knowingly collect personal data from individuals under the age of 21.

During the registration process, we require all users to confirm that they are at least 21 years of age. We also conduct age verification checks as part of our KYC process. If we discover that we have inadvertently collected personal data from a person under 21, we will immediately:

• Close the account and suspend all gaming activity.
• Delete all personal data associated with the underage account.
• Refund any deposits made, less any amounts already wagered.
• Report the matter to the appropriate authorities if required by law.

If you are a parent or guardian and believe that your child under 21 has registered an account on 101ph22, please contact us immediately at [email protected] so we can take appropriate action.

The 101ph22 Platform may integrate with or reference third-party services, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and game providers. These third parties have their own privacy policies and data practices, which are independent of 101ph22.

101ph22 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you use in connection with our Platform.

When you make a payment through GCash, PayMaya, or a bank transfer, your transaction data is processed by the respective payment provider in accordance with their own terms and privacy policies. 101ph22 only receives confirmation of the transaction and does not have access to your full banking credentials.

101ph22 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Any changes will be effective immediately upon posting the updated Privacy Policy to the Platform.

We will notify you of significant changes to this Privacy Policy by:

• Posting a prominent notice on the Platform.
• Sending an email notification to the address registered on your account.
• Updating the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 101ph22 handles your personal data, please contact our Data Protection Officer:

• Data Protection Officer: 101ph22 Data Privacy Team
• Email: [email protected]
• General Support: [email protected]

We aim to respond to all privacy-related inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

For more information about your rights under the Data Privacy Act of 2012, you may visit the National Privacy Commission's official website or contact them directly.